01
Post a Piece of Your Own Work
It comes back with the parameters we used written down: the QCW settings for a weld, the MOPA settings for a mark or an outline, the spot size, and which accessory was on the machine while we ran it.
How to send itContact
Contact M3WelderThree Ways In
Post us a piece of your own work and it comes back with the parameters written down, so the answer to can an M3 do my job is the job itself rather than a specification table. Ask for the installation drawings and the repair guidance and you can see what standing an M3 on your bench involves. Or send the six lines below and get a configuration sheet back.
Not sure which? Start with the six lines. They are short, and they let us answer the other two without a round of questions.
Weld · Mark · Cut on one bench — 300 × 340 × 320 mm, 30 kg, air cooled.
Pick your route
Three Contact Routes, Three Answers Back
Each route returns something you can hold against your own bench. None of them returns a brochure.
02
Ask for the Drawings
Installation drawings and repair guidance, sent in full. You see what standing an M3 on your bench actually involves, and what you would be doing yourself the first time a protective lens needs changing.
Ask for them03
Send the Six Lines
A configuration sheet comes back naming which accessories your work asked for and which it did not: rotary device, cutting fixture, extraction, MOPA tier. Decided by your pieces, not by a package name.
See the six linesThe short version
Six Lines to Put in Your Inquiry
Copy this list into your message and fill it in. Every line is here because it changes our answer.
Plain text, ready to paste
- 01The workThe three jobs that come over your counter most often, in your own words.
- 02The metalsWhich alloys and karats you handle, and whether platinum or titanium is among them.
- 03The pieceOne item you would like us to run, with the alloy, the section or sheet thickness, and what you want done to it.
- 04Marking and cuttingWhether ring engraving is work you take, inside the band or outside, and whether sheet outlines are part of the business.
- 05Your premisesThe single phase voltage and frequency at the socket, and the plug standard where the machine will stand.
- 06ComparisonIf you are holding another quotation, send the line items you need matched and we answer them row for row.
Route one
Posting a Sample Piece to Our Bench
Send one piece that represents the work you are worried about rather than your easiest job.
Pick the Piece
A thin bezel, a hollow band, a broken chain link, a piece in a karat you find difficult, a sheet offcut with the artwork you would cut from it. If the piece cannot leave your counter, send a piece of the same alloy and section instead.
Label It
Your name, the alloy and karat, and the operation you want run: welded, marked or cut. Write it on a tag attached to the piece, not only in the email, so the piece and the instruction stay together on our bench.
Address the Parcel
To Wuhan Maxwave Laser Technology Co., Ltd., at the street address in the contact panel below. Tell us in your message what you have sent and how many items are in the parcel.
Send the Tracking Number
Message it to us so we know when to expect the parcel and can put it on the bench the day it lands.
The piece comes back to you with the parameters we used written down: the QCW settings for a weld, the MOPA settings for a mark or an outline, the spot size, and which accessory was on the machine while we ran it.
Comes back withQCW settingsMOPA settingsSpot sizeAccessory fitted
If your piece is outside what an M3 will do, we say so in those words and tell you what we could not achieve on it. Our published limits stop where the data stops. We have no figures for maximum weldable section, minimum part size or sheet thickness, which is exactly why we would rather run your piece than argue about a number.
Direct lines
Contact Details That Reach a Sales Engineer
A sales engineer, not a shared mailbox that forwards your question onward.
Both routes reach someone who can talk about a weld on a hollow band. WhatsApp is the faster of the two if you want to send photographs of a piece or a screenshot of a drawing.
- WhatsApp and phone
- +86 18571639620
- Working hours
- Monday to Saturday, 09:00–18:00, GMT+8
- Address
- Layer 1-2, Building B8, 28th Street Leisure Business Center, Panlongcheng Economic Development Zone, Huangpi District, Wuhan, Hubei Province, China
After you write
The Answer That Comes Back
Inside working hoursAnswered by the sales engineer who takes your enquiry, within the hours on the panel above.
A parameter, a fixture, an alignmentIt goes to engineering, and the answer comes back from the people who assemble and test the machines.
A question that needs a piece runWe say so and ask for the piece, instead of estimating an answer we cannot stand behind.
What you will not get back is a brochure with your name on it.
An enquiry about a specific job is answered with the settings for that job, an enquiry about installation is answered with the drawings, and an enquiry about configuration is answered with the sheet.
Before you write: the full specification how a configuration sheet is built what arrives in the crate
Whichever arrives first
Go to the Form
Send the six lines, or post a piece of your own work. We start with whichever reaches us first.
One box, one engineer
Contact Us With the Six Lines
Fill the six lines into the message box and you get back a configuration sheet, the installation drawings, and the address for a sample piece. One message covers all three routes.
- info@maxwavelaser.com
- +86 18571639620 phone and WhatsApp
- Mon–Sat 09:00–18:00 (GMT+8)